Marketing Communications Campaign Manager Job at Swoon, Fremont, CA

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  • Swoon
  • Fremont, CA

Job Description

Role closes 4/3- apply now!

Title: Marketing Communications Campaign Manager

Type: Contract

Location: Bay Area California- Oakland - will need to come onsite 4/5 times a month per directors request-**ONLY SLOOKING FOR CANDIDATES CURRENTLY RESIDING LOCAL IN BAY AREA/NEAR WORK LOCATION - OAKLAND GENERAL OFFICE. ASSIGNMENT IS MAINLY REMOTE BUT REQUIRED ON-SITE IN OAKLAND 1X a week!

Hours: 40 hour work week M-F

Pay: $72.38/hr w2- NO FLEX

Length: 12 months- through 4/1/27 as of now

Iv process/timeline: closes EOD 3/17

Screenings: full panel drug and background once hired

+optional benefits and 401K

Must haves:

  • Experience working in a regulated environment strong project management skills and experience working in communications or marketing.
  • Effective communications and storytelling strategic thinking marketing strategist and data analytics and insights to drive engagement
  • 5-7 years experience in a creative marketing role in a corporate environment and/or creative/advertising agency executing multi- channel marketing communications campaigns.
  • Experience using qualitative and quantitative consumer research to drive communications strategies.

  • Excellent project management skills ability to manage multiple projects of moderate to complex scope.
  • Excellent communications skills demonstrated ability to effectively communicate and collaborate with business leaders/internal clients agencies and tailor messages appropriate to target audience.
  • Solid judgment.
  • Strong analytical and problem-solving skills.

Description:

This role will be critical to helping (client) create 10 out of 10 experiences for its customers. The successful candidate will split their time between raising internal and external awareness of (client) Customer Experience strategic initiative and enhancing PGE customers experience of new billing systems and new customer connections which we call Continuous Communications Improvement.

For the Customer Experience strategic initiative you'll lead internal employee communications create programs to raise coworker awareness and develop external communication support.

For Continuous Communications Improvement you'll focus on enhancing customer experience of billing modernization and field outreach communications.

You'll collaborate with product and program managers CX Customer Contact Centers and external marketing and advertising agencies to implement top-notch customer communications that meet business goals and improve customer experience.

Job Tags

Contract work, Work at office, Local area, Remote work, Flexible hours

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