Job Description

Thompson Hine LLP, an AmLaw 200 firm, is seeking a Litigation Docket Clerk to join our Cleveland or Columbus office. This position is primarily responsible for providing Litigation docket and case management support to the timekeepers and secretaries in the firm.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Reviews and responds to e-mail directed to the Docket mailbox. Ensures accurate and timely completion of all requests within 24 hours of receipt.
• Enters and maintains information in the docket software database, calculates due dates, and makes appropriate entries. Ensures any relevant documents associated with a case and/or event are attached in the docket software and linked with the Document Management System.
• Responds in a timely and efficient manner to requests from attorneys, paralegals, and secretaries regarding case status information via direct communication with the courts and agencies.
• Performs in-person runs to the various local courts and agencies to execute filings, research case status, obtain copies of documents not available on-line, and pay fees and costs. Follows-up with attorneys to confirm status.
• Performs electronic filing and on-line research via public access websites, the PACER system, and File & Serve.
• Responds to Audit Letter Inquiries and provides requesting parties with formal reports on all pending litigation.
• Obtains and returns receipts to Director of Business Intake related to any case related costs.
• Identifies and recommends changes to docket policies, procedures, forms, etc. to provide better service and support to timekeepers.
• Provides back up support to the Docket Manager.
• Additional duties, as assigned.

QUALIFICATIONS

Education, Training and/or Experience

• High school diploma or equivalent required.
• Associate’s degree or higher and/or Paralegal Certificate preferred.
• Three to five years of law firm experience with docket or similar functions.

Knowledge, Skills, and Abilities

• Computer knowledge: Windows, Internet, typing and data entry skills. Knowledge of Milana, Aderant eDockets, CompuLaw, or other comparable docket software preferred. Knowledge of NetDocuments or other comparable Document Management software preferred.
• Strong familiarity with the litigation process.
• Excellent customer service skills and telephone etiquette are mandatory.
• Ability to develop working relationships and cooperate with various firm departments, attorneys, staff, and court employees.
• Ability to work independently.
• Attention to detail and accuracy.
• General familiarity with the Rules of Civil Procedure for State, Federal and Municipal Courts.
• Must practice confidentiality at all times.
• Regular attendance and punctuality are essential functions of this job.
• Possesses interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys, and staff and is a team player.
• Ability to handle tasks under pressure.
• Ability to adjust work schedule to work other hours, as required.
• Growth mindset to enhance emotional intelligence, empathy and an understanding of inclusion and belonging practices that support managing and collaborating across differences.

This position requires the employee to work onsite at a specified Thompson Hine office location based on a schedule determined by the Manager for the benefit of the department and firm. Changes to the location and/or schedule must be approved by the Manager and Human Resources. This position is not eligible for remote work absent the employee’s office working in business continuity mode.

Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job-related factors. The estimated salary range for this Cleveland position is $59,000 to $93,000.

Thompson Hine LLP is an Equal Opportunity Employer that offers competitive wages, and a robust benefits package. Benefit offerings include, but are not limited to, medical, dental, and vision insurance as well as Paid Time Off (PTO).

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