Essential Duties and Responsibilities
Ensures proper vehicle tear down
Determine repair time allotments and required labor operations
Makes accurate repair/replace decisions
Assess and applies pre-existing damage, completes accurate total loss evaluations
Negotiates agreed price with shop decision maker and sets time bound expected completion date per Loya insurance standards
Review and assess the validity of all supplement request
Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
Completes timely estimates, supplements, and inspections
Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
Adhere to our fleet policy
Provide extraordinary customer service to all parties involved in the claims process
Other duties as assigned by management or as needed.
Must be fully vaccinated for COVID-19
High School diploma; Degree or college coursework is a plus
Must have a clean background and driving record
Computer software knowledge
Texas adjuster license or willing to obtain
AUTO FIELD APPRAISER
Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States.
Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada.
Our claims office has an immediate opening for an Auto Field Appraiser. In this role the employee will be responsible for completing vehicle damage estimates.
Auto Appraiser ensures the estimates are accurate and in accordance with the terms of Loya Insurance’s physical damage standards and state regulations.
The Auto Appraiser works with the repair facilities to obtain a meaningful agreed price on repairs and estimated time of completion/delivery.
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