Service technician Job at BALYO, Lititz, PA

S08xQVZ4dEUzVUtGK0Rrd2Zqd0JscHV5aHc9PQ==
  • BALYO
  • Lititz, PA

Job Description

About the Company

Balyo is a global company that produces and installs robotic lift trucks for industrial material handling. Balyo was started in France in 2005 and expanded to North America in 2013 with its US headquarters in Woburn, MA. Our technology is some of the most advanced on the market and our products lead the world in their capabilities. Think high-lift applications to 17m (55’) and you will realize that Balyo is at the technology forefront.

Balyo is partnered with two leading manufacturers of forklifts and other material handling devices: Hyster-Yale Group and Linde Material Handling. Balyo outfits these standard products with our advanced technology to automate their functions. We partner with the OEM’s and local dealers to deliver service to the users of our technology.

Office Culture

The Balyo US team is a small and tight-knit one. We are unencumbered by titles and org charts; we will do anything to support each other at the drop of a hat and we are looking for a candidate with that same mindset. The Service Technician is a key member of our small team.

Location

The position is home based in the Lititz (PA) area with some travel expected, mainly in the US (with possible international travel), depending on the location of projects.

Technical Support Specialist

In this customer facing role, your main responsibliities will be to ensure after-sales maintenance

operations support on our robots installed at customers sites within the Americas Region. You will provide hardware technical support for Customers, Dealer Technicans, Integraton and OEM

partners.

Key duties:

  • Provide telephone troubleshooting guidance functioning as second and third level support
  • Document action plans and final resolutions for a support service provided
  • Provide on the job training (OJT) as necessary
  • Perform the robot retrofits and upgrades as necessary

Qualifications

  • High school diploma or equivalent, Associates Degree Preferred
  • Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems
  • Ability to read and understand electrical schematics.
  • Good written/verbal communication and customer care skills.
  • Valid driver's license and ability to safely operate lift trucks.
  • Certified Forklift Technicians desired but not required
  • Experience with C- C++ Matlab Python highly desired

#Visa or long term working authorization are required for this job

#Balyo is an equal opportunity employer

Job Tags

Work at office, Local area

Similar Jobs

Jay Peak Resort

Lift Mechanic - Level 2 or 3 Certified Job at Jay Peak Resort

 ...you are valued, and, if youre so inclined, work with you to help create a career. Still interested? Keep reading. The Lift Mechanic is responsible for maintenance of lift equipment, winter and summer. Performs checks on a day-to-day basis in the winter to ensure... 

Add Source Group, LLC

Account Manager Job at Add Source Group, LLC

 ...Job Summary: The Accounting Manager is responsible for providing the company with accurate financial information and providing financial...  ...the business in areas related to general accounting, accounts payable, accounts receivable, and fixed assets. Provide financial... 

CRSI

Accounting Manager - Champaign County (Urbana, OH) Job at CRSI

 ...planning. Mentorship and development opportunities will be provided to support this path. Full Time Benefits Medical, Dental and Vision Retirement Plan Paid Time Off Life insurance Short Term and Long Term Disability ACCOUNTING MANAGER... 

DiGeronimo Companies

Corporate Safety Trainer (Independence Excavating) Job at DiGeronimo Companies

 ...Corporate Safety Trainer Who is IX? From breaking ground to the finished project, our team has been laying the groundwork for excellence on heavy civil construction and demolition projects for over 70 years. We combine innovations of industry with decades of successfully... 

Elevator Services Group

Elevator Service Mechanic Job at Elevator Services Group

 ...Elevator Services Group is seeking an installation/service technician to Join our team! We provide and install mobility products including...  ...experience will be considered ~ Strong mechanical aptitude and experience a must! ~ Excellent customer...