Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.
As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.
We are hiring service-focused individuals to join our team as Customer Service Agents . In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.
High school diploma or GED
Must be at least 18 years of age
Authorized to work in the United States
U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
Ability to follow detailed processes and meet performance expectations
Strong communication and active listening skills
Comfortable navigating computer applications and web-based tools
Ability to work independently and remain accountable to schedules
Preferred:
Prior call center or customer service experience
Bilingual (Spanish/English) preferred but not required
Familiarity with phone-based or computer-based support environments
Flexible scheduling options after certification
Paid training following successful client certification
W2 employment structure with payroll, protections, and stability
Paid time off and optional supplemental insurance (Aflac)
Household telehealth access through MDLive
Access to performance-based incentives
Career advancement pathways into support, QA, and leadership roles
All applicant information is kept confidential under EEO guidelines
Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
Follow us on Facebook at:
...experience processing approximately 1,000 invoices per month, possess strong general ledger knowledge, and be highly proficient in Yardi. Key Responsibilities Manage full-cycle accounts payable processing for multiple properties and entities. Process and code...
Description: At AYS our mission is to create an accessible, reliable, enriching community where every child and family thrive beyond the school day. Get paid to lead, grow your career, and make a real difference in your community. What We Provide: Competitive Pay...
...Operations Team Members support multiple areas of the operation, including packaging, order fulfillment, cleaning, dishwashing, sanitation, and other responsibilities necessary to successfully complete the night's work. Our Night Bakery Team depends on one another....
...Follow standard recipes and special diet orders Operate standard kitchen equipment safely and efficiently Adhere to all sanitation and food production codes Clean and maintain kitchen equipment, utensils, and appliances Qualifications: Previous experience...
This position aids in the production of content creation by the photo team. Main duties relate to assisting photographers on set, locating, preparing, and queuing up property for photographers to photograph and returning it to its proper location, assist in the production...